WHAT IS OUR RETURNS POLICY?
We've worked hard to ensure our Returns and Exchange process is quick and painless as we know that returning your items can often be a pain.
The first thing to note is that we absolutely do accept exchanges and will be happy to help you find the perfect fit through exchanging any items that didn't fit as expected. While some products may be low in stock, if your requested exchange is not available, our Returns Team will be in touch to organise an alternate size, style, colour, or will alternatively offer a Gift Card to ensure you can purchase the required design at a later date.
If you would like us to process a refund, this is also no problem at all. We're here to keep things simple.
If you're still unsure, please do not hesitate to contact one of our Lounge Experts.
For someone you love or simply for you. Make every Lounging moment extra special with our Gift Wrap option.
Simply add a Gift Box to your order at the checkout and our team will carefully place your Lounge pieces into our statement black Gift Box. Your Lounge pieces will then be carefully wrapped in our white branded tissue paper with a gorgeous satin ribbon for the finishing touch.More info